Is Consulting a Cop Out?

Yes. Yes it is.

 

Let me begin with a short story. At my pre-business school job, we brought some consultants in to assess our processes and a a few of our tools that we regularly use. Some dudes came into the office, asked us a bunch of questions about the processes, shadowed us for maybe 2 weeks, then left. Later during one of our team meetings, our manager had some recommendations and proposed changes that we should make. We tried some of these for a month, then fell back to what we normally did.

 

What was the point of this again?

 

This is an extreme example, but many times this is what consultants do. They’re paid a lot of money to assess situations in companies and help them make changes that will result in a benefit. By the way, when I say consultant, I’m referring to the types that provide strategy and operations advice in a number of specialties﹣but don’t necessarily help with implementation.

 

Half the time, the company doesn’t even follow through on the recommendation.

 

Coming into school, it seemed like EVERYONE wanted to do consulting. The sheer number of classmates I had recruiting for consulting was overwhelming. Personally, I was confused at all of this. Weren’t consultants the people that come in, charge a company a ridiculous amount of money, make some high level recommendation, then leave? Half the time, the company doesn’t even follow through on the recommendation. Why would you want to do that?

 

Well, here’s the thing. Half of the people who go into consulting are still trying to figure out what they actually want to do. Sound familiar? That’s because the great majority of individuals who get their MBAs go to school to figure this out. Consulting extends this time. This is the cop out.

 

There’s nothing wrong with this at all though. Consulting was never the path for me, but it’s completely understandably why it’s so popular. When you work for a top consulting firm, there’s a level of prestige that comes with it. You work with top class people. You advise prominent clients. You solve hard problems. And guess what: you make a lot of money. All of this while figuring out what you want to do. The cop out doesn’t sound too bad now does it?

 

If you would like to participate/be interviewed for the blog, contact me at nkem.nwankwo@lifeafterschool.co.

 

“The reason that I’m happier is that my expectations were really low.”

The following is an excerpt from After School.

 

When people ask you “What do you do?” what do you say?

I just say I’m a manager and a consultant.

 

What are your hours like?

On average I’m probably working sixty to seventy-five hours a week. It probably ebbs and flows depending on what we are doing. The summer was probably the worst. From June through July I was working probably sixteen to eighteen hour days for about four to six weeks. I was doing that mostly Monday through Friday; I had maybe a few weekends that I had to work, but I tried to stack it Monday through Friday when I was with my team. I haven’t had a project where I’ve worked eighty plus hours, but that could change. I’ve been pretty lucky in my current position actually. I just got promoted to Manager, so I haven’t had a project formally as a manager. Things could definitely change and increase.

 

I think other people were hoping they were going to travel to glamorous places and work side-by-side with the CEO on every project. I think I was more realistic that it could happen…it definitely happened on current project…but that wasn’t always going to be the case.

 

Do you like it?

I like it. It’s tough because I think a part of the reason I like it might have just to do with the luck of the projects I have gotten on and the timing sequence of those projects. None of the projects I’ve been on have been similar to anything that I did before or during Business School. I remember thinking that I was either going to love it or hate it. And I thought at the very least, as long as I’m learning have pretty cool people that I’m working with that I have the minimum I need to be happy.

So when I compare my experience with my classmates and then other people in my class at my company, I think much of the reason that I’m happier is that my expectations were really low…all I wanted were those two things. I think other people were hoping they were going to travel to glamorous places and work side-by-side with the CEO on every project. I think I was more realistic that it could happen…it definitely happened on current project…but that wasn’t always going to be the case.

I think listening to a couple of other folks in my class who are at the firm that are maybe not as happy helped as well. They’re not as happy with the types of projects that they’re getting. I don’t think I did anything different to get those projects; I just think I was open to what I would be willing to do. The only red line I told my staffing folks and my mentor was I just didn’t want to do Government work, because it’s the only thing I knew before business school. They’ve honored that, so that’s probably another reason I’ve been happy.

 

The pure intelligence enables me to learn from others on a consistent basis.

 

What’s the best part of the job?

There are two things that are great about the job. One, you get to learn different things over the course of different projects. I’ve had great clients relative to what I was hearing and what I’ve experienced before Business School. Most of our clients are very appreciative that we’re there. They may be stressed out because they don’t know what exactly is going on, or sometimes they’re a little suspicious at first of why we’re there. Most people think it’s like job-cutting but I think we do a really good job of co-creating with our clients. They never feel like they’re out of the loop on what’s going on, which fosters a very trusting relationship. This helps us get our projects to completion.

The second part of the job that’s great is working with the teams within my firm. There are some very smart people that I have worked with that are literally two years out of college. And then my partners have all been really great too; they’ve had twenty-plus years of experience. It’s been nice to have a cross section of people with different backgrounds and different years of experience.

The pure intelligence enables me to learn from others on a consistent basis. It could be something as tactical as “Whoa, your model is amazing. How did you do that?” and having a twenty four year old sit down next to me and show me what his thought process was.

My partners will talk about the experiences they’ve had the last twenty years in the media or what they’ve seen as evolution in consulting. They can almost immediately sense what a client’s issue is and what the extent of support we need to give them is. This is awesome, because I’m obviously not at a point where I feel like I have enough experience under my belt to be able to say “Ok, this type of project is a ten million dollar fees project because we have to have about fifteen to twenty people for the next four months to work on it”.

 

What’s the worst part of the job?

There is a lot you’ve got to do to get to the interesting parts of the work. It’s hard to get good quality data. Sometimes it’s hard to trust the folks on your team. And it’s not because they’re not trustworthy; There’s a very natural sense of “I can do this myself” so you could potentially overload yourself in the job very easily.

Going it alone, especially if you have other roles and responsibilities, can burn you out. I think a lot of the reason people end up leaving consulting because they unnecessarily overburden themselves. They think that that’s the only way they’re going to be successful in this job and eventually realize they have no work-life balance at all.

 

If you would like to participate/be interviewed for the blog, contact me at nkem.nwankwo@lifeafterschool.co.

What Was Your Recruiting Process Like? A Consultant’s Story

The following is an excerpt from After School describing an intense job search that eventually lead to consulting.

 

I think I made it difficult for myself because I was interested in almost everything. It seemed like I interviewed for every single marketing and strategy job there was. I got an internship at a large packaged foods company. They did everything they could for me. It was a really good environment, but the second day I got there I said, ‘Oh, I hate this. This is what I came back to school for? What am I going to do? Oh my gosh I do not want to do this job.’ I saw my life laid out in front of me for the next 20 years: ‘Ok, I’m gonna manage these brands and then I’m going to get more brands.’ Day two I called my mom said, ‘Mom, I hate this! What am I going to do?’ Going into second year, I got an offer from them. I think it helps your confidence if you get an offer from the summer job. You think, ‘Ok, I could get that job, I can get another one.’

I was scared I wouldn’t get something.

It was still scary to turn down that job to go off and interview so I could have more time to decide what I really wanted. I was scared I wouldn’t get something. But then I decided in the long run a few months is not going to kill anything. I ended up interviewing for more Marketing and strategy jobs, Name it and I went on that interview. I did a lot of B2B. I did B2C. Product Marketing, Consulting, I just tried the gamut.

One day I see on my calendar that I have this interview for this company. I thought ‘what is this? I didn’t drop for that, did I? Did I come back after some drinks and drop for companies? Nah, I wouldn’t do that.’ I realized that they had pulled my resume. I did some research on the company. I liked technology. It was my passion.

I didn’t know where it was going to lead, but I thought it sounded interesting so I ended up accepting it.

I just always thought, ‘Oh, I’ve never considered that for a job’. I went on the interview and I thought it went terrible. There was no way I was moving on in this process, but they offered me a job anyway. I didn’t know where it was going to lead, but I thought it sounded interesting so I ended up accepting it.

So far it’s going really well. I didn’t plan to be in this kind of job; it just worked out. I really took the recruiting process as an opportunity to see the inside of companies I might never get to see again. I went on a lot of interviews and I’m glad I did. I learned a lot.

 

If you would like to participate/be interviewed for the blog, contact me at nkem.nwankwo@lifeafterschool.co.